WHERE ARE THE DOOR AND SHOW TIMES LISTED FOR AN EVENT?

Door times & show times are posted on each event page on our website, MinglewoodHallMemphis.com. Show times are subject to change. Please note that due to our security procedures, it does take some time to enter the building. Please arrive early enough to enter the facility without missing any part of your favorite band.

IS MINGLEWOOD HALL HANDICAP ACCESSIBLE AND HOW DO I PURCHASE ADA SEATING?

Yes. Minglewood Hall has several options to make the experience enjoyable for everyone. Please speak with any of our staff members when you arrive, and they will help you with your requested needs. There are a limited number of ADA parking spots available. Minglewood Hall has ADA viewing accommodations as well as wheelchair accessible bathrooms.

ADA Seating (Individuals requiring special assistance with mobility)

Patrons requiring mobility accessible seating should call Ticketmaster at 1-800-653-8000 or select the ADA ticket option on Ticketmaster.com

Hearing accessibility (Hard of hearing/deaf individuals requiring special assistance)

Deaf/Hard of Hearing individuals: ASL interpreters are available by request only. Please email [email protected] to request visual interpretation, which is subject to interpreter availability, at least two weeks before an event.

Visual accessibility (Visually impaired/blind individuals requiring special assistance)

Please call or email the venue prior to the day of the show at [email protected] for assistance.

IF A SHOW IS CANCELLED, HOW DO I GET A REFUND?

Refunds will be available at the place of purchase if a show is cancelled. Tickets purchased online through Ticketmaster are subject to the refund policy set forth by Ticketmaster. If you purchased your tickets in person at our box office, you will need to return your tickets to the Minglewood Hall box office to receive a refund.

I BOUGHT MY TICKETS FROM A RESALE SITE, SHOULD I BE CONCERNED?

Maybe. Tickets purchased through secondary sites may or may not be legitimate. Minglewood Hall is only responsible for tickets that were purchased through the Ticketmaster system or at our box office. Minglewood Hall cannot resolve any ticketing issues involving secondary sites, such as lost, invalid, or improperly labeled tickets.

HOW CAN I PICK UP MY WILL CALL TICKETS?

Will Call tickets can be picked up at our box office which is located inside the atrium of the Minglewood building located at 1555 Madison Avenue. The box office will be open two hours before each show and on Fridays from 1 p.m. – 6 p.m.

HOW CAN I PURCHASE TICKETS FOR MINGLEWOOD?

Advance tickets can be purchased at MinglewoodHallMemphis.com, through Ticketmaster.com, and at the Minglewood box office. The box office is located inside the atrium of the Minglewood building and is open two hours before each show and Fridays from 1pm to 6pm.

ARE THERE AGE LIMITS TO ATTEND A SHOW AT THE MINGLEWOOD?

All shows are for guests ages 12 and up unless noted on the show event page at MinglewoodHallMemphis.com. All children five years or older will need a valid ticket to enter the venue. Children under 12 can attend an “All Ages” event when accompanied by their legal guardian. Minors cannot attend an 18+ or 21+ show even with their legal guardian. Shows that are listed as 18+ or 21+ require a valid, non-expired, government-issued photo ID to enter the venue. Minglewood Hall highly recommends ear protection for anyone under 16 years of age.