WHAT ITEMS ARE NOT ALLOWED INSIDE OF MINGLEWOOD?

[email protected] on November 21, 2022

  • NO Weapons of any kind (including concealed) or items that can be used as a weapon
  • NO Pocketknives or multi-tools
  • NO Pepper spray or mace
  • NO Fireworks 
  • NO Chains or spikes, including wallet chains
  • NO Jewelry or clothing that could inflict harm 
  • NO Illegal substances, including drugs and drug paraphernalia 
  • NO Prescription medication unless it is in the original marked bottle, along with a proper matching ID
  • NO Outside food or drinks*
  • NO Glass containers of any kind
  • NO Beverage containers, including Camelbacks, flasks and thermoses
  • NO Bags larger than 12”x10”x10”. The venue will not hold or store bags deemed too large for entry
  • NO Professional cameras or recording devices of any kind (photo, video or audio). Professional cameras or any camera with a lens longer than 2” (detachable or non-detachable) are not permitted
  • NO Stickers
  • NO Skateboards or scooters
  • NO Aerosol containers of any kind
  • NO Laser pointers
  • NO Glow sticks
  • NO Hula hoops or other toys / games
  • NO Noisemaking devices 
  • NO Balloons or stuffed animals
  • NO Permanent markers, spray paint or silly string 
  • NO Signs larger than 11×17” or any sign attached to a stick or pole
  • NO Personal seating, including chairs, stools or strollers 
  • NO Selfie Sticks, Go Pros or tablets of any kind 
  • NO Umbrellas
  • NO Pets, other than service animals; comfort animals not permitted
  • NO Abusive, foul or disruptive language
  • NO Fighting, taunting, threatening remarks, gestures or harassment of any kind
  • NO Throwing objects of any kind
  • NO Items or actions deemed dangerous or inappropriate by the venue staff 
  • NO Moshing, crowd surfing or stage diving (this can result in removal from the venue)
  • NO Unauthorized / unlicensed vendors allowed
  • NO Unauthorized solicitation and materials, including handbills, flyers or giveaways

    * Exceptions will be made for those with medical requirements and/or special needs. Individuals with these special needs should contact a security person upon entry for special attention.

    Event security reserves the right to deem any other item inappropriate.

WHERE CAN I PARK FOR MINGLEWOOD HALL?

[email protected] on November 21, 2022

Free parking throughout the surrounding city streets of the venue is first come first serve. There are additional pay to park lots east of the venue along Willett Street between Madison Ave and Monroe Ave. We recommend that you DO NOT PARK behind Dunkin’ Donuts or Dominos Pizza behind Minglewood Hall. Though signage is poor, these are private lots, and there is potential for your vehicle to be towed.

WHERE ARE THE DOOR AND SHOW TIMES LISTED FOR AN EVENT?

[email protected] on November 21, 2022

Door times & show times are posted on each event page on our website, MinglewoodHallMemphis.com. Show times are subject to change. Please note that due to our security procedures, it does take some time to enter the building. Please arrive early enough to enter the facility without missing any part of your favorite band.

IS MINGLEWOOD HALL HANDICAP ACCESSIBLE AND HOW DO I PURCHASE ADA SEATING?

[email protected] on November 21, 2022

Yes. Minglewood Hall has several options to make the experience enjoyable for everyone. Please speak with any of our staff members when you arrive, and they will help you with your requested needs. There are a limited number of ADA parking spots available. Minglewood Hall has ADA viewing accommodations as well as wheelchair accessible bathrooms.

ADA Seating (Individuals requiring special assistance with mobility)

Patrons requiring mobility accessible seating should call Ticketmaster at 1-800-653-8000 or select the ADA ticket option on Ticketmaster.com

Hearing accessibility (Hard of hearing/deaf individuals requiring special assistance)

Deaf/Hard of Hearing individuals: ASL interpreters are available by request only. Please email [email protected] to request visual interpretation, which is subject to interpreter availability, at least two weeks before an event.

Visual accessibility (Visually impaired/blind individuals requiring special assistance)

Please call or email the venue prior to the day of the show at [email protected] for assistance.

IF A SHOW IS CANCELLED, HOW DO I GET A REFUND?

[email protected] on November 21, 2022

Refunds will be available at the place of purchase if a show is cancelled. Tickets purchased online through Ticketmaster are subject to the refund policy set forth by Ticketmaster. If you purchased your tickets in person at our box office, you will need to return your tickets to the Minglewood Hall box office to receive a refund.

I BOUGHT MY TICKETS FROM A RESALE SITE, SHOULD I BE CONCERNED?

[email protected] on November 21, 2022

Maybe. Tickets purchased through secondary sites may or may not be legitimate. Minglewood Hall is only responsible for tickets that were purchased through the Ticketmaster system or at our box office. Minglewood Hall cannot resolve any ticketing issues involving secondary sites, such as lost, invalid, or improperly labeled tickets.